About event messaging and organizer updates
Understand event-context messages, organizer to participant messages, replies, muting, and reporting.
Pusat Bantuan Samgamam
Temukan panduan yang jelas untuk setiap acara, komunitas, dan alur kerja operasi.
Telusuri dokumen produk, tutorial, panduan berbasis peran, FAQ, dan bantuan pemecahan masalah untuk Moments We Share.
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Admin moderation workflow
Review reports, resolve moderation cases, hide unsafe content, and preserve audit context.
Admin moderation workflow
A step-by-step tutorial for triaging and resolving reported content.
Attendance tracking and analytics
Read scan counts, successful check-ins, failures, and no-show trends from attendance data.
Browse and search for events
Use the events feed, search, filters, language, category, date, and popularity signals to find gatherings.
Change your Samgamam language
Choose your UI language safely, understand fallback behavior, and know what changes immediately.
Create and publish an event
Organizer guide for creating event pages, capacity, tickets, translations, and attendee expectations.
Create your account and finish onboarding
Sign up, verify your email, sign in with email or social login, and complete your profile.
Create your first event
A beginner-friendly sequence for turning an idea into a published Samgamam event.
Ecosystem operations for sponsors and programs
Admin guide to organizations, campaigns, programs, placements, and ecosystem reporting.
Engage your members
Keep members active with discussion prompts, announcements, reactions, and useful reminders.
Exports and analytics for operations
Use exports for attendees, events, groups, users, moderation, finance, ecosystem, and audit records.
Finance operations for paid events
Review paid event setup, payment provider status, refunds, disputes, and finance exports.
Fix login issues
Troubleshoot email/password login, Google or Facebook login, verification, and session problems.
Frequently asked questions
Quick answers about events, communities, belonging, privacy, languages, organizers, sponsors, and admins.
Grow your community
Use events, discussions, invitations, and continuity prompts to help a community become active.
How AI translation works in Samgamam
Understand confidence levels, review requirements, and why not every language is enabled at once.
How organizers can provide translations
Prepare source content for translation, understand review flow, and know when to refresh stale text.
How QR security works
Learn why ticket QR codes are unique, signed, expiring, and protected against reuse.
How RSVP, cancellation, and waitlist work
Understand event details, going status, RSVP cancellation, capacity, and waitlist behavior.
How to scan attendees at your event
Open the scanner, validate attendee ticket QRs, and confirm each check-in safely.
How to use your event ticket QR
Find your private event QR, show it at the venue, and understand what happens after it is scanned.
I cannot RSVP to an event
Fix common RSVP blockers such as sign-in, verification, capacity, waitlist, permissions, and event status.
I did not receive the verification email
Troubleshoot missing sign-up, verification, password reset, RSVP, and reminder emails.
Join, leave, and participate in a community
How communities keep belonging alive after an event through membership, discussions, and announcements.
Manage attendees and exports
Review RSVP status, waitlist counts, check-in readiness, attendee privacy, and export options.
Manage notifications and preferences
Understand in-app, email, push, RSVP, reminder, discussion, and community notification types.
Managing event check-ins
Use manual attendance updates, undo mistakes, and resolve edge cases during event entry.
Organizations, campaigns, programs, and sponsor placements
Sponsor-ready overview of ecosystem entities, sponsored events, campaigns, programs, and placements.
Paid events, checkout, refunds, and disputes
How paid event checkout works, when refunds apply, and how disputes are handled.
Post, reply, react, and report in discussions
Use community and event discussions with posting, replies, reactions, announcements, and reporting.
QR code issues
Troubleshoot QR codes that do not scan, fail validation, or report an attendee as already checked in.
Resolve payment issues
Troubleshoot failed checkout, duplicate charge concerns, refund status, and disputes.
Run a successful meetup
Plan logistics, communicate clearly, manage attendees, and follow up after the gathering.
Scan a QR to join an event
Understand how public event QR codes open Samgamam on the web or in the mobile app.
Set up a sponsored event
Connect an organization, campaign, placement, and event without weakening attendee trust.
Share photos in the event gallery
Upload photos, add captions, report images, and understand moderation actions for shared memories.
Translation quality and reporting issues
Spot fallback behavior, report awkward translations, and understand why some outputs are held for review.
Use organizer analytics
Track event views, RSVPs, shares, invites, attendee momentum, and community return signals.
Use Samgamam as an organizer
End-to-end organizer workflow from community idea to analytics and follow-up.
Use the admin dashboard
Navigate Samgamam operations for users, events, groups, moderation, finance, ecosystem, audit, and analytics.
View translated events and communities
See when content is original, when a translation is approved, and how to switch back to the source text.