About event messaging and organizer updates
Understand event-context messages, organizer to participant messages, replies, muting, and reporting.
Pusat Bantuan Samgamam
Dapatkan panduan yang jelas untuk setiap acara, komuniti dan aliran kerja operasi.
Cari dokumen produk, tutorial, panduan berasaskan peranan, Soalan Lazim dan bantuan penyelesaian masalah untuk Moments We Share.
Hasil carian
20 results for semua artikel bantuan.
Baca artikel
Browse and search for events
Use the events feed, search, filters, language, category, date, and popularity signals to find gatherings.
Change your Samgamam language
Choose your UI language safely, understand fallback behavior, and know what changes immediately.
Create your account and finish onboarding
Sign up, verify your email, sign in with email or social login, and complete your profile.
Fix login issues
Troubleshoot email/password login, Google or Facebook login, verification, and session problems.
Frequently asked questions
Quick answers about events, communities, belonging, privacy, languages, organizers, sponsors, and admins.
How RSVP, cancellation, and waitlist work
Understand event details, going status, RSVP cancellation, capacity, and waitlist behavior.
How to use your event ticket QR
Find your private event QR, show it at the venue, and understand what happens after it is scanned.
I cannot RSVP to an event
Fix common RSVP blockers such as sign-in, verification, capacity, waitlist, permissions, and event status.
I did not receive the verification email
Troubleshoot missing sign-up, verification, password reset, RSVP, and reminder emails.
Join, leave, and participate in a community
How communities keep belonging alive after an event through membership, discussions, and announcements.
Manage notifications and preferences
Understand in-app, email, push, RSVP, reminder, discussion, and community notification types.
Paid events, checkout, refunds, and disputes
How paid event checkout works, when refunds apply, and how disputes are handled.
Post, reply, react, and report in discussions
Use community and event discussions with posting, replies, reactions, announcements, and reporting.
QR code issues
Troubleshoot QR codes that do not scan, fail validation, or report an attendee as already checked in.
Resolve payment issues
Troubleshoot failed checkout, duplicate charge concerns, refund status, and disputes.
Scan a QR to join an event
Understand how public event QR codes open Samgamam on the web or in the mobile app.
Share photos in the event gallery
Upload photos, add captions, report images, and understand moderation actions for shared memories.
Translation quality and reporting issues
Spot fallback behavior, report awkward translations, and understand why some outputs are held for review.
View translated events and communities
See when content is original, when a translation is approved, and how to switch back to the source text.